Managed Services

ZIRA Managed Services Offering

ZIRA proven experience as reliable provider of Business Support Systems (BSS) enhanced by deep expertise in providing professional services for both third party and ZIRA products has resulted in ZIRA Managed Services. This offering is based on proven processes, methods and tools that allow to meet all Customer’s strategic and business objectives in a cost-effective way.

IT Operations for
ZIRA Solution

Guarantees states of
art operation and expertise for delivered ZIRA’s Solutions

Middleware Development and Management

Offers recognized and
awarded ZIRA
know-how in the Middleware domain


Ensures E2E
management of all
changes within the
Legacy Systems

Our approach to managed services is fully customer oriented and can be requested either as strategic fit based or end-to-end management service. We define jointly with our customers the best tailored model that will meet and exceed all customers’ specific need.

Provision of a full range services is done through tailored classroom training or throughout our work with customer’s team via mentoring, product demonstration, quality documentations procedures and tailored reports. We also ensure that customer’s team can take over where we have left off.

        Contact Us

ZIRA Headquarters
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina

About Us

For over 25 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.

Working with 50+ telecommunication operators across 30 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.

Copyright © 2021 ZIRA Ltd. All rights reserved    Terms of Use   Privacy Policy