ZIRA Wholesale Business Revenue Management (WBRM)

Unify the entire revenue chain and automate with a tailored wholesale suite


Our evolving connected world presents many great opportunities for consumers, enterprises and organizations. For communication service providers, the evolution to digital service provider presents many possibilities beyond just providing the thread – the access to the network – that connects the devices, services and beyond.

For the wholesale telco business, the changes are even more rapid as lines are quickly blurring with the global nature of the operations and the greater interconnection of services and complexity of relationships through simultaneously supplying customers, suppliers, competitors and partners. Developing a holistic wholesale approach for internal and external services requires a comprehensive strategy that encompasses retail channels, B2B users, commercial applications, end-user pricing, service costs, network profitability and long-term network planning.

ZIRA WBRM is an all-in-one solution that fully addresses today’s market challenges for wholesale business. By covering the entire wholesale revenue chain, ZIRA WBRM provides full process automation that improves time to market, agility and flexibility for business operations. It supports unlimited types of wholesale models, covering both telecom and non-telecom services, and integrates with current systems and technologies.

Solution modularity, pre-integration and flexibility, enable ZIRA WBRM to be deployed for the entire wholesale business or by module for priority-based deployment. This allows for cost control and seamless solution’s expansion and evolution with a phased-implementation approach.

ZIRA WBRM provides four stand-alone and independently deployable modules: Business Management, Billing, Settlement and Roaming. Upfront cost can be minimized with deployment based on the priority of features required. As a single integrated platform, a full-scope deployment can be achieved by upgrading according to road-mapped objectives.

ZIRA WBRM provides an enhanced 360° analytical view that allows for full visibility and understanding of quality, operational and revenue-related results. As a recognized vendor of Risk Management software solution, ZIRA has enriched the solution with Wholesale Risk Controls.

ZIRA WBRM includes end-to-end coverage for wholesale business with trading functionality for buying and selling, routing optimization and provisioning, rating and re-rating capabilities, billing and re-pricing functionality, roaming TAP/RAP processing, fraud prevention with NRTRDE/HUR, settlement, dispute management, agreement management and a full set of reporting capabilities.

Key Benefits

Single Architecture / One Platform

A single solution covering all wholesale services to enable new revenue streams

Quick Time-to-Market

Confident launch (buy/sell) of innovative and new range of services with online target monitoring (Price vs. QoS) and automatic updates

Invoice Lifecycle Automation

Integrated OCR with unique Recognize-Transform-Match (RTM) lifecycle for incoming invoices in multiple formats – pdf, excel and images

Dispute Flexibility

Fast and flexible dispute process for cash flow continuity

Modularity for Legacy Protection

A fully modular solution that supports deployment on top of legacy wholesale/interconnect rating & billing systems

Accelerate your decision making

Profitability insight for proactive decisions and cost-effective actions (buy/sell): Billing, settlement, finances and internal warehouse data

Enterprise Awareness

Enterprise-wide awareness of actual operational and financial results

Zero Human errors

Process automation to decrease human errors

End-to-End Coverage

Complete coverage of wholesale agreements, trading (buy/sell), routing, commitments, rates, discounts & quality management including provisioning to switch

End-to-End Collaboration & Control

End-to-end communication and document control – email and attached documents are sent and tracked directly from email

Multiparty Settlement

Convergent multiparty settlement for both telco and non-telco services

Powerful Analytics

Next generation analytics to support quick decision-making

Related Topics


ZIRA WBRM Billing & Settlement unifies invoicing, settlement and financial processes executed within wholesale business domain into single platform simplifying and streamlining collaboration with Partners, Customer and internal business department i.e. Sales, Billing & Finance.

Saudi Telecom Case Study

Successful completion of the project optimized STC staff’s operational efficiencies, reduced human interactivity, dependency and delays, streamlined concurrently handled settlements, shortened settlement cycle completion and time to collection.

ZIRA WBRM Settlement Video

In the evolving wholesale market where new content services and the Internet of Things (IoT) provide the opportunity to grow beyond traditional business models, carriers must adapt to new market trends and develop winning wholesale strategies to capture these new revenue opportunities.

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About Us

For over 25 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.

Working with 50+ telecommunication operators across 30 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.

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