ZIRA Products Offering

ZIRA Unified Platform

Enable customer-centric business operations to support new business models and innovative service offerings

Revenue Management ZIRA

Revenue Management Line of Business is modular next generation platform that incorporates Wholesale & Retail domains and covers Interconnect Billing, Settlement, Roaming and Retail Billing.

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Customer Management ZIRA

Customer Management Line of Business is digital driven platform for Wholesale & Retail CRM, Order management, Product Catalog, Partner management, CPQ & Omnichannel, enabling B2B2X perspective.

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Risk Management ZIRA

Risk Management Line of Business is deliberately designed to help Operators regain deep insight and complete control through the entire revenue value chain as an integrated Fraud, Revenue & Margin Assurance solution.

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Framework for Smart BSS Solutions

A single platform across industry verticals, technologies and lines of business that focuses on optimizing integration, deployment and management costs

Operators need to achieve the highest levels of adaptability, speed and efficiency to address the challenges of digital transformation. Current systems are inefficient and they lack the flexibility to support digital ecosystems, personalized customer experiences and rapid service introduction.
ZIRA’s Unified BSS Framework is a next-generation Business Support System (BSS) platform enabler based on open architecture, which successfully meets Digital Services Providers’ (DSP) needs while having fully controlled TCO when deploying ZIRA solutions.
ZIRA Unified BSS Framework is a state-of-art platform, based on the architectural principles of openness and modularity, with future-ready framework that enables multiple solution packaging options, of ZIRA solutions in order to meet and exceed our customers’ expectations protecting our customer’s investments without any overheads and hidden costs.
ZIRA Unified BSS is a complete framework, with no 3rd party vendor dependency, insensitive to any technology and capable to cover all digital services within telecommunication industry covering all business-to-consumer and business-to-business-to-consumer models and streams.
Thanks to ZIRA Unified BSS we are able to secure ZIRA solution scalability and modularity, and to fully support the expansion of our clients while securing an agile and cost-effective delivery of ZIRA solutions.
This approach guarantees an effective solution delivery meeting specific DSP’s demands based on technology and business requirements, while building a trustworthy relationship with ZIRA

Key Benefits

Optimized Controls

ZIRA architecture includes designing tools; enabling ZIRA customers to independently configure the entire solution.


Controlled OPEX

Extremely user-friendly GUI with bird eye view across the entire solution.


Controlled TCO

ZIRA solution modularity allow us to offer multiple product packaging options, meet and exceed our customers’ expectations protecting our customer’s investments without any overheads and hidden costs for their full TCO control.


Fast ROI

ZIRA phase approach enable our customers to measure ROI even within project implementation. Break-even is achieved within the 2 months.


Controlled CAPEX

Open framework architecture with high level of reusability and proven solution scalability, makes ZIRA platform the most cost-effective solution available in the market.

Future Ready Solution

Thanks to our product scalability and modularity we are capable to fully support the expansion of our clients and successfully respond to new market challenges. This approach guarantees the integrity and enables an effective expansion in line with the appearance and introduction of the new services.


Reduced Complexity

Extremely user-friendly GUI with bird eye view across the entire solution.


Enhanced Preformance

ZIRA is capable to exceed performance requirements of customers having tens of millions subscribers, supporting 1.5+ billion Event Data Records per day.


Zero Human errors

Process automation to decrease human errors

        Contact Us

ZIRA Headquarters
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina

About Us

For over 25 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.

Working with 50+ telecommunication operators across 30 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.

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