Ecosystems: From opportunity to capability
A playbook approach for CSPs

Check out how ZIRA together with STC, CSG, IBM, TCS,
and TR3Dent created easy to use playbook that helps CSPs
to unlock business capabilities for digital ecosystems.

Online Usage Netting

Quick activation of personalized risk policy and online control of Usage & Total Net position for safe entry into new business relationships.

We DevOps You with Pure Agility & Continuity

Streamline development, integration and deployment through continuous innovation agility

ZIRA Wholesale Business Revenue Management (WBRM) 7.0

Award-winning and modular suite for full coverage and automation of revenue monetization process

ZIRA WBRM Settlement 7.0

Next Generation Netting Driven by Automated Invoice Assurance & Itemized Dispute Reconciliation

ZIRA WBRM Trading & Routing 7.0

Innovative Origin Driven (A-Number) Rating & Routing


Cut your loses & Increase your profitability

Unified Order Management

Streamline order processing for greater customer satisfaction

ZIRA Product Catalog

Monetize Offers with Automated Product Rollout

ZIRA Product Lifecycle Management

Streamline the process of entire product lifecycle management


ZIRA enables seamless customer experience accros all channels at BH Telecom


Maximize Mobile Roaming Revenue while ensuring Accuracy through Automation

ZIRA Fraud Management 7.0

Instant Fraud Detection and Prevention

ZIRA Revenue Assurance 7.0

Increase the Leakage Visibility and Loss Prevention Agility

Years of History and Innovation

Customers in 30+ Countries

Million End Users

Million Transactions per Day

ZIRA Unified Platform

Single platform across industry verticals, technologies and lines of business that focuses on
optimizing integration, deployment and management costs enabling customer-centric
business models and innovative service offerings.

Revenue Management ZIRA

Revenue Management

Revenue Management Line of Business is modular next generation platform that incorporates Wholesale & Retail domains and covers Interconnect Billing, Settlement, Roaming and Retail Billing.

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Customer Management ZIRA

Customer Management

Customer Management Line of Business is digital driven platform for Wholesale & Retail CRM, Order management, Product Catalog, Partner management, CPQ & Omnichannel, enabling B2B2X perspective.

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Risk Management ZIRA

Risk Management

Risk Management Line of Business is deliberately designed to help Operators regain deep insight and complete control through the entire revenue value chain as an integrated Fraud, Revenue & Margin Assurance solution.

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Products in Focus

Settlement ZIRA

Digital Settlement

ZIRA WBRM Settlement award-Winning solution for driving next generation partner management that fully supports wholesale business convergence. Full process automation for invoice management, including disputes handling.

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Unified Order Management ZIRA

Ordering & CPQ

ZIRA Unified Order Management & CPQ Accelerated and cost effective delivery of new products and services. Breaks existing market limitations providing flexible and efficient concept of unified ordering and sales process.

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Trading and Routing ZIRA

A Number Trading & Routing

ZIRA WBRM Trading & Routing improves sales, revenue and margins by providing accurate business information in real time and securing winning response to changing market conditions and latest trends.

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Convergent Billing ZIRA

Convergent Billing

ZIRA Convergent Billing & Revenue Management (BRM) is an end-to-end, fully scalable and modular solution addressing entirely CSPs needs for high-performance Billing solution that can successfully respond to new market challenges.

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Omnichannel ZIRA

Omnichannel Enablement

ZIRA Omnichannel is a fully featured software and service solution that automates and manages the entire process from the first customer interaction to BSS/OSS systems and follows customer behaviour across the entire lifecycle.

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Fraud Management ZIRA

Fraud Management

ZIRA Fraud Management has wide variety of unique, state-of-the-art fraud detection and prevention technologies that new subscriber evaluation, best in class network traffic and usage online monitoring, helping operator to timely detect and prevent fraud.

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ZIRA in Focus

GTB Innovation Award

STC and ZIRA Receive 2017 Global Telecoms Business Innovation Award for Software and Applications Innovation.

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TM Forum’s Excellence Award 2017

ZIRA Nominated for TM Forum’s Excellence Awards 2017 ZIRA’s WBRM solution.

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Global Carrier Awards Best Middle Eastern Project

ZIRA has been shortlisted by Capacity’s prestigious Global Carrier Awards in the category “Best Middle Eastern Project”.

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Read ZIRA Blog

Simplify and Streamline Product Lifecycle Management

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TM Forum Digital World Award 2017

ZIRA Nominated for TM Forum Digital World Award. ZIRA’s Omnichannel solution recognized for enabling improved customer centricity.

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Get in touch with us for a detailed Demo walk-through

Latest News

Improving Broadband Connectivity ZIRA

Improving Broadband Connectivity in Africa & Middle East

Read the article “Connecting the dots of wholesale to expand broadband access” extract from “Connect World” magazine written by ZIRA’s VP Product Manager Alen Muslić.

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Leading Telecom Operator in CEE

Leading Telecom Operator
in CEE Selects ZIRA Product Catalog

ZIRA, a leading vendor of BSS software and solutions, is pleased to announce they have been selected by a leading telecom operator in CEE to implementing…

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Leading Telecom Operator ZIRA

Leading Telecom Operator in Bahrain Selects ZIRA Wholesale

ZIRA is pleased to announce they have been selected by the leading telecom operator in Bahrain to provide the ZIRA Wholesale solution to accelerate the operator’s wholesale business transformation.

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Process of Things ZIRA

Process of Things, another successful Catalyst Project

ZIRA took active part in Process of Things Catalyst, Phase 1 showcasing processes relying on IoT that represents the new frontier of CRM able to generate value, establishing strategic partnerships with a cross industry perspective enabling B2B2X business models and a futuristic way to make business.

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European telco chooses ZIRA

European telco chooses ZIRA product catalog solution

A leading telecom operator in Central and Eastern Europe selected ZIRA to implement the ZIRA Product Catalog to accelerate the operator’s digital business transformation and help them capitalize on opportunities to provide new digital services and offers to customers with a seamless experience.

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European telco chooses ZIRA

Leading Telecom Operator in Bahrain Selects ZIRA WBRM

ZIRA is pleased to announce they have been selected by the leading telecom operator in Bahrain to provide the ZIRA Wholesale solution to accelerate the operator’s wholesale business transformation and generate new revenue streams from the global digital ecosystem.

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        Contact Us

ZIRA Headquarters
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina

About Us

For over 25 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.

Working with 50+ telecommunication operators across 30 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.

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