Years of History and Innovation
Customers in 22 Countries
Million End Users
Million Transactions per Day
ZIRA Unified Platform
Single platform across industry verticals, technologies and lines of business that focuses on
optimizing integration, deployment and management costs enabling customer-centric
business models and innovative service offerings.
Revenue Management
Revenue Management Line of Business is modular next generation platform that incorporates Wholesale & Retail domains and covers Interconnect Billing, Settlement, Roaming and Retail Billing.
Customer Management
Customer Management Line of Business is digital driven platform for Wholesale & Retail CRM, Order management, Product Catalog, Partner management, CPQ & Omnichannel, enabling B2B2X perspective.
Risk Management
Risk Management Line of Business is deliberately designed to help Operators regain deep insight and complete control through the entire revenue value chain as an integrated Fraud, Revenue & Margin Assurance solution.
Products in Focus
Digital Settlement
ZIRA WBRM Settlement award-Winning solution for driving next generation partner management that fully supports wholesale business convergence. Full process automation for invoice management, including disputes handling.
Ordering & CPQ
ZIRA Unified Order Management & CPQ Accelerated and cost effective delivery of new products and services. Breaks existing market limitations providing flexible and efficient concept of unified ordering and sales process.
A Number Trading & Routing
ZIRA WBRM Trading & Routing improves sales, revenue and margins by providing accurate business information in real time and securing winning response to changing market conditions and latest trends.
Convergent Billing
ZIRA Convergent Billing & Revenue Management (BRM) is an end-to-end, fully scalable and modular solution addressing entirely CSPs needs for high-performance Billing solution that can successfully respond to new market challenges.
Omnichannel Enablement
ZIRA Omnichannel is a fully featured software and service solution that automates and manages the entire process from the first customer interaction to BSS/OSS systems and follows customer behaviour across the entire lifecycle.
Fraud Management
ZIRA Fraud Management has wide variety of unique, state-of-the-art fraud detection and prevention technologies that new subscriber evaluation, best in class network traffic and usage online monitoring, helping operator to timely detect and prevent fraud.
ZIRA in Focus
GTB Innovation Award
TM Forum’s Excellence Award 2017
Global Carrier Awards Best Middle Eastern Project
Read ZIRA Blog
TM Forum Digital World Award 2017
Get in touch with us for a detailed Demo walk-through
Latest News
Improving Broadband Connectivity in Africa & Middle East
Read the article “Connecting the dots of wholesale to expand broadband access” extract from “Connect World” magazine written by ZIRA’s VP Product Manager Alen Muslić.
Leading Telecom Operator
in CEE Selects ZIRA Product Catalog
ZIRA, a leading vendor of BSS software and solutions, is pleased to announce they have been selected by a leading telecom operator in CEE to implementing…
Leading Telecom Operator in Bahrain Selects ZIRA Wholesale
ZIRA is pleased to announce they have been selected by the leading telecom operator in Bahrain to provide the ZIRA Wholesale solution to accelerate the operator’s wholesale business transformation.
Process of Things, another successful Catalyst Project
ZIRA took active part in Process of Things Catalyst, Phase 1 showcasing processes relying on IoT that represents the new frontier of CRM able to generate value, establishing strategic partnerships with a cross industry perspective enabling B2B2X business models and a futuristic way to make business.
European telco chooses ZIRA product catalog solution
A leading telecom operator in Central and Eastern Europe selected ZIRA to implement the ZIRA Product Catalog to accelerate the operator’s digital business transformation and help them capitalize on opportunities to provide new digital services and offers to customers with a seamless experience.
Leading Telecom Operator in Bahrain Selects ZIRA WBRM
ZIRA is pleased to announce they have been selected by the leading telecom operator in Bahrain to provide the ZIRA Wholesale solution to accelerate the operator’s wholesale business transformation and generate new revenue streams from the global digital ecosystem.
Contact Us
ZIRA Headquarters
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina
+387-33-296-680
info@zira.com.ba
sales@zira.com.ba
resume@zira.com.ba
Quick Links
About Us
For over 22 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.
Working with 50+ telecommunication operators across 22 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.
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