ZIRA BISA is positioned around four key concepts:
• Fully Integrated Customer Care and Billing
• Single/Unified Data Model - used across the entire BISA suite
• Unified Product Catalogue – consolidated product and service catalogue
• Convergent Platform – the product can be implemented in either modular manner or as an entire suite
ZIRA BISA main elements:
CRM Components - ZIRA CRM components provide fully featured customer relationship management, with real-time 360° view of customers and products data.
Billing & Account Receivables - ZIRA Billing & AR provides billing for voice, data, content, commerce, and video services. With an integrated online-offline charging platform in one product, it supports all payment methods and provides revenue-sharing calculation capabilities for third-party content providers.
Rating - ZIRA provides Rating, with robust online/offline charging capabilities, manageable by business and IT teams alike, to helping customer to introduce attractive and innovative services.
Product Catalogue - In BISA, everything is deployed around one Product Catalogue. The Product Catalogue, based on TM’ standards –SID model, provides central product repository for product and service offering.
Integration Framework - ZIRA Dock-In Approach is a multi-benefiting method for a customer, which secures the smooth and completely none-interruptive installation, integration and deployment of ZIRA solution into the customer network in the first place.
This method also enables the transparent usage of the legacy systems using SOA and enables customer to smoothly replace the legacy systems fully or in its portion through phases and over the time with ZIRA solution, without any business and traffic interruption, being always on the safe side.
