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Case Studies

VIVA Bahrain & ZIRA Case Study
E2E Wholesale Business Automation with 360° Operations Insight
VIVA Bahrain has selected ZIRA WBRM Trading and Routing solution to accelerate its wholesale business transformation and generate new revenue from the global digital ecosystem. After an intense vendor evaluation process, VIVA Bahrain chose ZIRA because of ZIRA’s depth of industry expertise and ability to provide a real-time wholesale management solution with end-to-end coverage of all wholesale business areas, including trading, routing, billing and settlement as one convergent platform for all services. Click here to download and read more about the successful partnership.

Saudi Telecom Company (STC) & ZIRA Case Study
A Unified Framework for Connecting Digital Ecosystems to Support Revenue Beyond Traditional Wholesale
Saudi Telecom Company looked to respond to market challenges such as supporting faster entry of non-telecom partners and expanding business models. They chose ZIRA and their innovative software solution to converge all their wholesale services (voice, data, roaming) and unify their ecosystem of customers, end users, suppliers, partners, internal organizations and back office systems. This digital ecosystem helped STC overcome technical and commercial challenges to capture new revenue streams within the growing wholesale marketplace and beyond. Click here to download and read more about the successful partnership.

 

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BH Telecom & ZIRA Case Study
Enabling seamless customer experience across all channels with ZIRA Omni-channel Solution at BH Telecom

BH Telecom wanted to easily introduce new service offerings to its customers and support sales and order handling with a simplified and consolidated process. In search of a solution and a partner capable of implementing a consolidated omni-channel solution, BH Telecom chose ZIRA to enhance customer experience across all channels and multiple product offerings, as well as ensure seamless omni-channel experience through all sales channels.
Click here to download and read more about the successful partnership.

 

Turk Telekom & ZIRA Case Study
ZIRA has announced successful go-live of ZIRA N2B Fraud Management for Türk Telekom

Turk Telekom and ZIRA have successfully launched ZIRA N2B Fraud Management. A 7 month execution included soft-launch, targets achieved, and recognition of quality commitment in terms of technical superiority and highly scalable solution platform. The agility of execution ensured a continued relationship between Turk Telekom and ZIRA.
Click here to download and read more about the successful partnership.


White Papers

Plug and Play Product Catalog Publishing Accelerates Launching New Services

Effective Alternative to Converging Product Catalogs

Over the years with the constant technological changes to support their growing subscriber base, CSPs have put in place multiple product catalog systems, often from different vendors, to manage their products and service offerings.
CSPs have an urgent need for intercatalog data consistency, product data harmonization and automatic propagation to stay competitive. To enable overall seamless omnichannel experience, CSPs need a catalog publishing solution that streamlines the maintenance of product data and provides consistent product performance data over multiple systems while leveraging what they already have in place.
Read more how ZIRA’s Catalog Publishing enables a consistent and controlled publishing process of product catalog data across all systems.

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