- Compliance with TM Forum standards (eTOM, SID, TAM) - ZIRA uses a process model based on the TMF’s eTOM model as a standard base for defining and positioning its telecoms solutions
- SOA Adaption - Service Oriented Architecture (SOA) in the area of Customer Relationship Management (CRM) can offer your telecom business unlimited flexibility to meet changes in technology. It can be readily evolved to new business processes regardless of the underlying service technology of your legacy systems or the communication channels you have established for your end users. SOA approach enables you to have a long-term resolution of all possible bottlenecks that can arise from the lack of flexibility in business flows or supporting OSS/BSS systems. In the last two years, ZIRA successfully implemented two SOA project in the Telecom business. Reduce TCO through adapting SOA
- Product Catalogue & Service Orchestration Manager - Support for efficient orchestration and management of order handling activities for complex and bundled offerings. These order handling activities are composed of products delivered through different technologies
- Dock-in approach - Smooth implementation based on ‘Dock-In’ strategy that allows either stress-free complete BISA implementation or step-by-step introduction of BISA modules
- Running costs are significantly reduced by adopting n-tier architecture. BISA's complete n-tier architecture run on an open source/Linux solution, which helps minimize license costs, while clients can be described as Java enabled browser anywhere in the intranet.
